Terms of Use

1.1. These Terms of Use (the "Terms") apply between Hertz Teknoloji Medya Yayıncılık Pazarlama ve Ticaret Anonim Şirketi ("Whispi" or "we"), resident at Esentepe Mah. Şehit Mehmet Mikdat Uluünlü Sk. Propa Plus Residence No: 26 İç Kapı No: 26 Şişli/İstanbul, with tax number 4621077763 at the Zincirlikuyu Tax Office and MERSİS number 0462107776330001, and the person using the service offered through the whispi.io domain and its subdomains ("you" or the "User").

1.2. The terms used in these Terms have the following meanings:

• Service

  Meaning

  The anonymous question-and-answer platform offered at whispi.io and all features connected to it

• Guest

  Meaning

  A visitor who uses the Service without creating an account

• Member

  Meaning

  A User who has registered with an email address or a Google account

• Profile Owner

  Meaning

  A Member to whom a question is addressed

• Asker

  Meaning

  A Member or Guest who sends a question or a follow-up message to a Profile Owner

• Question

  Meaning

  The text, and any attachments, that an Asker sends to a Profile Owner

• Answer

  Meaning

  The text, and any attachments, that a Profile Owner gives in reply to a Question

• Follow-up

  Meaning

  A message the Asker writes in connection with an answered Question, together with the Profile Owner's reply to it

• Conversation

  Meaning

  A Question, its Answer and all Follow-ups connected to it

• Content

  Meaning

  Any text, image, GIF, profile information or other material that Users upload to the Service

• Broadcast Mode

  Meaning

  The feature that lets a Profile Owner show unanswered Questions in live-streaming software

1.3. By visiting the Service, sending a question or creating an account, you declare that you have read, understood and accepted these Terms. If you do not accept the Terms, do not use the Service.

1.4. These Terms form a whole together with the Privacy Policy, the KVKK Privacy Notice, the Cookie Policy and the Community Guidelines. In the event of a conflict, these Terms take precedence; in matters concerning personal data, the Privacy Notice prevails.

2.1. Whispi is a platform that allows Members to be asked questions anonymously. There is no private messaging in the Service. Users should note in particular that as soon as a Profile Owner answers a Question, the Question, the Answer, their attachments and every Follow-up pair answered afterwards become public to everyone, including visitors who are not signed in and search engines.

2.2. Only two kinds of content are not public: a Question that has not yet been answered (seen by the Profile Owner, the Asker and the Whispi team) and a Follow-up message that has not yet been answered (seen by the Profile Owner, the Asker and the Whispi team). When the Profile Owner answers, this content is published as well.

2.3. Every profile is public. The Service has no private profiles and no option such as "only members can ask" or "turn off anonymous questions". A Profile Owner can only turn off receiving questions entirely, turn off Follow-up messages and prevent the profile from appearing in external search engines.

2.4. The search engine visibility setting only affects external search engines such as Google; the profile continues to appear in Whispi's own user search. For an answer page to be opened to search engines, the account must also be at least 7 days old; for the profile page to be opened, the profile must in addition have at least 3 answers.

2.5. Whispi may hide a page containing text that automated content moderation has flagged as "needs review" from search engines, regardless of the User's setting and without notifying the User (see clause 9).

2.6. The Service is free of charge. Whispi may show advertising and sponsored content belonging to third parties in the Service; such content is marked as "Ad". Users have no right to request an ad-free profile.

3.1. The Service is intended only for persons who have reached the age of 18. Persons under 18 may not create an account, send questions or use the Service in any other way. By using the Service, you declare that you have reached the age of 18.

3.2. Whispi applies an age verification measure in accordance with Law No. 5651 and the related Regulation. It is mandatory to declare that you have reached the age of 18 at registration and when sending your first question as a guest; the date and version of the declaration are recorded. When the identity-based verification service (e-Devlet) becomes available, Whispi will require this verification from all existing and new accounts and will announce this at least 30 days in advance. Accounts that do not complete verification within the announced period will be suspended; accounts found to belong to persons under 18 will be deleted.

3.3. If there is reasonable suspicion that an account is being used by someone under 18, Whispi may suspend the account without prior notice and request age verification again.

3.4. Automated content moderation flags content whose author states that they are under 18 for review; such content is assessed by the Whispi team.

3.5. If you notice that someone under 18 is using the Service, please report it to support@whispi.io.

4.1. Guests may read all public profiles and answers without creating an account; after passing bot verification they may send questions, attach images or GIFs, write Follow-ups to their own questions and report content. A Guest cannot have a profile, receive questions, give answers or block anyone.

4.2. When you use the Service as a Guest, a guest cookie valid for 1 year is placed in your browser. This cookie is necessary so that you can write Follow-ups to the questions you asked and so that blocks can be enforced. If you later sign in to an account from the same browser, the questions you asked as a guest, the blocks Profile Owners placed on you and your cookie preference are linked to your account. If you do not want this, clear your browser cookies before signing in.

4.3. Membership is created through an email link or a Google account. At registration, you must accept these Terms and the Community Guidelines and declare that you are 18 or over; the Privacy Policy and the Privacy Notice are presented to you during registration. Registrations that are not completed by choosing a username are treated as incomplete accounts.

4.4. You are responsible for all actions taken from your account. Do not share your account details with anyone; if you suspect unauthorised access, report it immediately to support@whispi.io and change your password.

4.5. Each person may open only one account. Opening an account on behalf of someone else, by impersonating someone else or with misleading identity information is prohibited.

4.6. Usernames are allocated on a first-come, first-served basis. Whispi may reset or reserve a username in the event of trademark infringement, impersonation or a breach of the Community Guidelines. The username of a deleted account is not given to anyone else for 30 days.

5.1. All questions in the Service are anonymous; there is no option to ask a question under your name. Only the avatar chosen by the Asker is shown to the Profile Owner and other Users. In notifications, the Asker always appears as "Anonymous".

5.2. Anonymity is provided towards other Users. For the security of the Service and legal obligations, the system records the Asker's sender information (account or guest number, and IP address). The Whispi team can see, through the admin panel, from which account or guest number a Question was sent where necessary, such as when reviewing reports and handling legal requests; information such as email and IP addresses is masked by default. All such access is logged.

5.3. Whispi does not disclose the Asker's identity to the Profile Owner or to any other User. However, it is obliged to share this information upon duly made requests from judicial and administrative authorities with legal power to make them. Anonymity may not be used to insult, threaten, harass, violate the privacy of private life or commit any other offence, and the legal and criminal liability arising from such acts lies with the Asker.

5.4. The Asker's IP address is kept in Question and Follow-up records for 30 days and is then deleted automatically. The Asker's sender information is never passed on to notifications, the data export file or the Profile Owner.

5.5. Attempting to guess, reveal or identify by technical means the identity of an Asker is prohibited.

6.1. When a Question is sent, the system checks whether the IP address is banned, whether the profile accepts questions, whether the recipient is suspended and whether there is a block between the parties. If there is a block, the Asker sees the message "Questions can't be sent to this profile right now." The content then goes through automated moderation (clause 9).

6.2. Each Question can be answered only once. Answers and Questions cannot be edited once published.

6.3. The following rules apply to Follow-ups: only the Asker writes a Follow-up question, only the Profile Owner answers it, and there can be only one pending Follow-up at a time. A Follow-up message stays between the two parties until the Profile Owner answers it; once answered, it becomes public as a pair.

6.4. A Profile Owner may turn off Follow-up messages for the whole profile (the last pending Follow-up can still be answered) or permanently end a single Conversation. In an ended Conversation, the published pairs remain, the pending Follow-up is deleted and no new Follow-up can be written.

6.5. Images or GIFs may be attached to Questions and Follow-ups. The metadata of uploaded images (location, device information, etc.) is removed and the image is re-encoded. GIFs are served through the third-party provider Klipy. Attachments have the same visibility as the content they belong to.

6.6. An Asker cannot withdraw, edit or delete a Question or Follow-up message they have sent. The right to delete sent content belongs only to the Profile Owner and the Whispi team. Before sending a Question, therefore, bear in mind that its content may become public and cannot be taken back.

6.7. An Asker who is a Member may remove a Question from their own list with the "Remove from list" action. This does not delete the Question; it only breaks the link between the Question and the account. The Question remains as it is in the Profile Owner's inbox or profile, and the Asker loses the right to write Follow-ups in that Conversation.

6.8. Karma points and streak information are public by default; the Profile Owner may hide them. Points have no economic value, are not transferable and may be changed or removed by Whispi at any time.

7.1. No Question, Answer or Follow-up message can be edited after it is published. The only content that can be edited is profile information.

7.2. Deletion rights are as follows:

• Deleting an unanswered Question / emptying the inbox

  Who can do it

  Profile Owner

  Result

  The Question and its attachments are permanently deleted. The Asker is not notified; the Question also disappears from their list.

• Deleting an Answer / deleting all answers

  Who can do it

  Profile Owner

  Result

  The entire Conversation (Question, Answer, all Follow-ups, attachments) is permanently deleted. It is not possible to delete only the Answer and keep the Question.

• Deleting a Follow-up message

  Who can do it

  Profile Owner

  Result

  The text of the message, its paired message and their attachments are deleted; an empty record showing that it was deleted remains.

• "Remove from list"

  Who can do it

  Asker who is a Member

  Result

  Nothing is deleted; only the link between the Question and the account is broken (clause 6.7).

• Deleting an attachment on its own

  Who can do it

  No one

  Result

  Attachments are only deleted together with the content they belong to.

• Deleting or hiding content

  Who can do it

  Whispi team

  Result

  See clause 10.

7.3. Automatic deletion. A Profile Owner may choose to have an Answer deleted automatically after 30, 60, 120, 240 or 480 minutes or after 24 hours, and may set this as the profile default. The timer restarts each time a new Follow-up pair is published; that is, "deleted after X minutes" means "deleted X minutes after the last published message". When the time is up, the entire Conversation is permanently deleted; if their notification settings allow it, the Profile Owner is notified.

7.4. Permanently deleted content cannot be restored. Deleted content may remain for some time in snapshots taken in report records, in database backups for up to 7 days and in third-party caches (CDN, search engine caches). Whispi makes reasonable efforts to clear the copies under its control but cannot give any guarantee for caches outside its control.

8.1. Broadcast Mode generates a secret broadcast link that lets a Profile Owner show unanswered Questions in OBS, TikTok and similar live-streaming tools. The broadcast shows the text of the Question, its attachments and the Asker's avatar; the Asker's identity is not shown.

8.2. In the default mode, only the Questions the Profile Owner selects appear on screen. In automatic mode, every incoming Question is shown directly in the live broadcast.

8.3. Warning for Askers: A Question you send to a Profile Owner who uses Broadcast Mode may be shown in the live broadcast, and in recordings of that broadcast, before it is answered and without any separate notice to you. By sending a Question you are deemed to accept this.

8.4. The Profile Owner is responsible for keeping the broadcast link secret. If the link falls into the hands of third parties, the Profile Owner should generate a new link; the old link then becomes invalid.

8.5. The Profile Owner is responsible for ensuring that content shown through Broadcast Mode complies with the rules of the streaming platforms. No content that has not passed automated moderation is shown in the broadcast in automatic mode; however, moderation does not guarantee that it will catch all inappropriate content, and the Profile Owner bears the risk of using automatic mode.

9.1. You alone are responsible for all content you share in the Service. The Community Guidelines are an integral part of these Terms. The following in particular are prohibited: insults, threats, harassment and bullying; hate speech; sharing another person's personal data or information about their private life without their consent; sexual content; encouraging self-harm; spam and misleading content; impersonating others; infringing copyright and trademark rights; and unlawful content of any kind.

9.2. Automated moderation. Every Question, Answer, Follow-up message, username, display name, bio and uploaded image goes through AI-based moderation before it is published. For Answers and Follow-ups, the latest messages of the Conversation are also sent to moderation as context. The moderation service is provided on Whispi's behalf by a third-party provider (an OpenAI model on Amazon Bedrock); user identity, email and IP address are not sent to moderation.

9.3. Texts containing a phone number or an email address are rejected directly, without being sent to moderation.

9.4. Moderation has three possible outcomes:

• Pass

  What happens

  The content is published normally.

• Review

  What happens

  The content is published, a review record is opened for the Whispi team and the page is hidden from search engines without notifying the User. As a result of the team's review, the content may be removed or the hiding may be lifted.

• Block

  What happens

  The content is not published and you are shown the reason category. The rejected text is not deleted; it is kept, together with the author's sender information and the context, as a record accessible to the Whispi team.

9.5. Automated moderation alone never suspends or bans an account; only the Whispi team makes such decisions. If moderation does not return a result within 3 seconds for question, answer and follow-up text, the content is published unmoderated; if no result arrives within 10 seconds for images, the upload is rejected. In that case usernames, display names and bios are checked against a list of banned words and moderated again shortly afterwards. GIFs are filtered not by Whispi but by the provider Klipy.

9.6. Appeals. If you believe your content was wrongly rejected or your page was wrongly hidden, you may apply to support@whispi.io. The Whispi team reviews the application within 15 days at the latest and informs you of the result. Automated moderation decisions are decisions you may ask to have reviewed by a person.

9.7. Whispi does not guarantee that moderation will catch every inappropriate piece of content or let every appropriate piece of content through.

10.1. Blocking an Asker. A Profile Owner may block the Asker from a Question or Follow-up. The block applies to the Asker's account or guest number and, for 30 days, to their IP address. The Asker's pending Follow-ups are deleted; the earlier Questions in the inbox remain. When the blocked person opens the profile, they see the message "You've been blocked" and cannot see the profile.

10.2. An IP block affects everyone using that IP address. On shared IP addresses such as school networks, workplaces or mobile operators, people who have nothing to do with the block may also see this message for 30 days. Whispi is not responsible for this.

10.3. Blocking a profile. Members may block a user from their username. The parties cannot see each other's profiles and do not appear to each other in search or suggestions.

10.4. The Service has no "mute" feature.

10.5. Reports. Guests and Members may report Questions, Answers, Follow-ups, profiles and ads for harassment, hate, spam, personal information, self-harm or other reasons. A Question that the Profile Owner reports from the inbox is hidden immediately. With the report, the text of the content, its attachment links and the author's IP address are recorded. The reported person is not informed.

10.6. The Whispi team closes a report with one of the following outcomes: dismissing it, deleting the content, hiding the content, suspending the user or banning the IP address for 1, 7, 30, 90 or 365 days.

10.7. Suspension. A suspended Member cannot sign in; all of their sessions are closed and their profile appears to everyone as "suspended". A suspended Member cannot delete their account themselves or download their data through the app; they may submit these requests through the application channel in clause 13.

10.8. Whispi may remove or hide any content, and suspend or delete any account without prior notice, in the event of a breach of these Terms or the Community Guidelines, suspicion of unlawfulness, a decision of a competent authority or in order to protect the security of the Service. Where possible, the reason is communicated and the route of appeal is open (clause 9.6).

10.9. Content removal or access-blocking decisions from competent authorities are carried out in accordance with Law No. 5651.

11.1. The Whispi brand, logo, software, design and all components of the Service belong to Whispi or its licensors. You may not copy, modify, distribute or reverse engineer them without permission.

11.2. Ownership of the Content you upload to the Service remains with you. By uploading Content, you grant Whispi a limited, worldwide, royalty-free, sublicensable licence to provide, display, reproduce, adapt (for example, resize images), distribute and promote it for the purpose of the Service. This licence is valid for as long as the Content remains in the Service; when the Content is deleted, it ends once the copies listed in clause 7.4 have been cleared.

11.3. You declare that you hold the necessary rights to the Content you upload and that the Content does not infringe the rights of third parties. Copyright infringement notices are sent to support@whispi.io; Whispi removes infringing content upon notice under Law No. 5846.

11.4. Taking screenshots of public Answers and sharing them on other platforms is at Users' own responsibility. Whispi cannot control the spread of public content outside the Service.

11.5. Whispi may freely use your suggestions and feedback about the Service without assuming any obligation.

12.1. You can delete your account from the settings. Deletion is confirmed through a link sent to your email address that is valid for 1 hour. There is no waiting period: deletion is immediate and permanent and cannot be undone. Incomplete accounts left without a username may be deleted without email confirmation.

12.2. When an account is deleted, the following are permanently deleted: profile information, avatar and cover, uploaded images, sessions, notifications, push registrations, cookie preference and agreement acceptance records, karma, Broadcast Mode data and all Questions asked to you, your Answers and all Conversations connected to them. These Questions are deleted together with your account even though they were written by others.

12.3. After an account is deleted, the following continue to be kept:

• Questions you asked others and Follow-ups you wrote

  Period

  Until that Profile Owner deletes them

  Reason

  The link to the account is broken and the content remains anonymously on those profiles; its IP is deleted after 30 days

• Report records and automated moderation reports (text, context, IP)

  Period

  1 year

  Reason

  Legal claims and prevention of abuse

• Contact, sponsorship and bug report forms

  Period

  1 year

  Reason

  Following up the correspondence

• Username reservation

  Period

  30 days

  Reason

  Prevention of impersonation

• Server access logs (account, IP, browser)

  Period

  1 year

  Reason

  Traffic data obligation under Law No. 5651

• Error tracking records

  Period

  90 days

  Reason

  Fixing technical faults

• Database and file backups

  Period

  7 days

  Reason

  Disaster recovery

• Whispi team action logs

  Period

  13 months

  Reason

  Audit trail

12.4. Public images may remain for some time in the cache of Whispi's CDN provider and in search engines that have indexed them.

12.5. Whispi may itself delete your account in the event of a breach of these Terms or a legal obligation. In that case, clauses 12.2 and 12.3 apply in the same way.

13.1. For what purposes and on what legal grounds your personal data is processed, to whom and where it is transferred, and your rights are explained in the KVKK Privacy Notice and the Privacy Policy. For cookies, the Cookie Policy applies.

13.2. The data controller is Hertz Teknoloji Medya Yayıncılık Pazarlama ve Ticaret A.Ş.

13.3. Data export. Members may request a copy of their data as a ZIP file from the settings. The file can be requested once every 24 hours and can be downloaded for 7 days after it is ready. The file contains the profile, settings, received and asked Questions, blocked people, push devices, avatar and cover. IP addresses, session history, consent records, notifications and reports are not included in this file; for a full access request that also covers them, use the channel in clause 13.4.

13.4. Data subject applications. To exercise your rights under Article 11 of Law No. 6698 (to obtain information, rectification, erasure, objection, etc.), you may apply in writing to kvkk@whispi.io or to the postal address in clause 1.1. Applications are concluded free of charge within 30 days at the latest. This channel is open to everyone, including Users whose accounts are suspended.

13.5. Whispi does not fulfil requests from Profile Owners asking it to disclose the identity of the person who asked them a question. This information is shared only upon a duly made request from a competent authority (clause 5.3).

14.1. Whispi is a hosting provider within the meaning of Law No. 5651. It is not obliged to check user-generated content in advance; when it becomes aware of unlawful content, it removes it as provided by law. The use of automated moderation does not mean that Whispi assumes an obligation to check content in advance.

14.2. The Service is provided "as is". Whispi does not guarantee that the Service will be uninterrupted, error-free or secure, that content is accurate or that Users are who they claim to be.

14.3. To the extent permitted by law, Whispi is not liable for the content and conduct of other Users, for the spread of public content outside the Service, for interruptions and errors in third-party services (the GIF provider, streaming platforms, the CDN) or for indirect damages. Whispi's liability arising from intent or gross negligence is reserved.

14.4. You shall indemnify Whispi for any damage arising from third-party claims brought against Whispi because you breached these Terms or the Community Guidelines.

14.5. Changes. Whispi may change these Terms. Changes take effect in three ways: (a) Changes that narrow your rights, introduce a new obligation or extend the processing of your personal data take effect when you expressly accept the new version on the screen shown at sign-in, at the moment of acceptance; if you do not accept, you cannot use the Service, but you can download your data and delete your account. (b) Other significant changes (explanations of new features, changes to periods in your favour, etc.) are announced by an in-app notification or announcement; they take effect at least 15 days after the announcement, and if you do not delete your account within this period you are deemed to have accepted them. (c) Corrections to spelling, links and contact details take effect as soon as they are published. The number and effective date of each version are shown on this page.

14.6. Whispi may change, suspend or discontinue the Service or any of its features with prior notice. If the Service is discontinued entirely, Users are given at least 30 days to download their data.

15.1. These Terms are governed by the law of the Republic of Türkiye. The Istanbul (Çağlayan) Courts and Enforcement Offices have jurisdiction over disputes; the right of Users who are consumers to apply to the consumer arbitration committee and consumer court at their place of residence is reserved.

15.2. The invalidity of any provision of these Terms does not affect the validity of the other provisions.

15.3. These Terms are drawn up in Turkish. In the event of any difference between translations published in the future and the Turkish text, the Turkish text prevails.

15.4. Contact.

• General support, content reports, appeals, copyright notices

  Channel

  support@whispi.io

• Personal data applications (KVKK Art. 11)

  Channel

  kvkk@whispi.io

• Requests from competent authorities and service of notices

  Channel

  The address in clause 1.1

• Hosting provider information

  Channel

  Information page

15.5. These Terms are version 2.0, are effective as of November 13, 2026 and replace all previous versions. Existing Members are asked to accept this version when they sign in.